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Archbold Logistics

Recruiter
Archbold Logistics 
Location
Wolverhampton 
Salary
£35,000 
Posted
11 Sep 2020 
Closes
2 Oct 2020 
Ref
11092020 
Contract
Permanent 

Contract/Operations Manager - Wolverhampton 11092020

Contract/Operations Manager - Wolverhampton

Position: Contract/Operations Manager

Location: Wolverhampton

Salary: £35,000

MAIN PURPOSE OF JOB:

  • To maximise profitability and the efficient running of the Wolverhampton operation – all in line with Company objectives. 
  • To build and develop a strong relationship with our on-site customer across all levels of responsibility – and with a long-term objective in mind.
  • To build and develop any additional business opportunities that come along with a view to the development of our Wolverhampton operation.

MAIN DUTIES AND RESPONSIBILITIES:

  • To take overall control of our Wolverhampton operation and be involved with traffic planning/scheduling, customer management/development and associated administrative tasks.
  • Ensure that the operation runs efficiently and profitably whilst ensuring excellent customer service is maintained/improved upon for our on-site customer.
  • Improve operational efficiencies across the operation to include reducing empty running, waiting time, demurrage, efficient invoicing etc.
  • Ensure that the customer is satisfied with our service levels, and that we build a strong relationship with our on-site customer.  Ensure that all customer KPI requirements are met.
  • Liaise with all other operational areas of the business on a daily basis to ensure that the Company provides the very best operational and profitable solutions for the good of the Company.
  • Ensure the protection and good care of all the Company’s assets, equipment, materials, intellectual property and that there is no misappropriation of any by the job holder. 
  • Adhere to all Company policies & procedures relating to Health & Safety, Quality Control, Human Resources, operational etc.
  • Undertake any other duties to the benefit of the Company as reasonably requested by senior management, Directors.    

GENERAL COMPETENCIES:

  • Show commercial awareness in all tasks that you undertake ensuring maximum profitability.
  • Relationships with others – demonstrate a positive and respectful attitude towards others.  Behave in an honest, open and trustworthy manner.
  • Teamwork – Work effectively as part of the Company team and contribute positively to building a team spirit. 
  • Share information, knowledge, ideas and experiences freely with others. Involve yourself with team principles that continuously endeavour to achieve quality, improvement & high performance.
  • Communicate in a professional manner on every occasion with external and internal contacts.
  • Customer Service – deliver excellent customer service.  Have an appreciation of what customers want and continuously strive to meet their expectations within the confines of the role.
  • Health and Safety – work safely within Health and Safety and environmental guidelines and insist that others do the same. 
  • Job Performance - Achieve work targets and show a willingness to take on additional tasks/responsibilities.  Contribute positively to performance management reviews to continuously develop the team.  Demonstrate energy, enthusiasm, commitment.

SPECIFIC WORK BASED SKILLS:

  • Ability to communicate well both orally and in writing
  • Conscientious worker
  • Attention to detail
  • Ability to work on own initiative and as part of a team and be a ‘team player’
  • Possess an adept ability to prioritise workload
  • Show proficiency and a good knowledge of planning/operational skills. 
  • Have excellent geographical knowledge.
  • Have excellent IT skills and be methodical in your approach.
  • Hold the Transport Manager’s CPC qualification.

Apply now

Apply now

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